FAQs

What to Wear & Bring?

Wear comfortable workout attire that is not too baggy. Our instructors must be able to see your body in order to make proper corrections as necessary. If you decide to wear workout shorts please make sure they are tight to the skin or if you decide to wear loose shorts please make sure to wear something underneath that is tight as well.

Please keep jewelry light, no bracelets, long necklaces or dangling earrings as they may get caught in the equipment used. Also, as a courtesy to your workout buddies, please refrain from wearing strong scents.

*In addition you may want to bring water, a towel, and grip socks.

 

What Is Your Cancellation Policy?  

Our cancellation policy applies to all packages.  There is a 12 hour grace period, meaning you have 12 hours before your scheduled class in order to avoid having the class taken out of your package. If you pass the 12 hour grace period, please see below:

  • Single Class – You will be charged for the class
  • 5 & 10 Packs – A class will be deducted from your package
  • Reoccurring 1x, 2x, and 3x’s/week packs – A class will be deducted from your package
  • Monthly Unlimited – You will be charged $10.00

*Please note: Late charges will be charged to your credit card on file. If there is no credit card on file, your account will be forfeited and any remaining classes you have will be lost.

 

What Happens If I Don’t Show Up For My Scheduled Session?

You will be considered as a No Show.  Even if you pass the 12 hour grace period, please cancel your class otherwise you will be charged $10.00 in addition to losing your class. There are less than 6 reformers in the studio, therefore space is limited. This no show charge is done to avoid empty reformers that could have other wise been taken by another client had the class been cancelled before hand.

*Please note: late charges will be charged to your credit card on file. If there is no credit card on file, your account will be forfeited and any remaining classes you have will be lost.

 

What If The Class I Want To Take Is Full?

Please add yourself to the waitlist. If a client cancels you will receive a text or e-mail to confirm if you want to still be added to the class.

*Please note: Once you accept the spot and you decide to cancel, the cancellation policy still applies.

 

Did we miss something? Please give us a call or e-mail us!